20:49 01 Mar 18
I’m writing this review with 5 stars and I DO NOT work for First Mile (read someone else’s comment that said that). First Mile delivers. They go above and beyond to satisfy their customer’s needs. Their rates are low and they have been great at communicating!!I think most of the low ratings on here come from people who don’t realize that First Mile uses other shipping companies (and vice versa) so the deliver time may not always be on their shoulders. Do your research before you put blame on a single company.
16:44 21 Jun 18
Bought an item was here the next day!!! The delivery man was SO stinking nice! Yay for great costumer service!
05:52 27 Jun 18
Very pleased with First Mile. My package arrived timely and in good condition. Thank you!!!
18:15 03 Jul 18
Super quick shipping. Got exactly what was advertised. Not cheap quality!! Looks fabulous!!
17:54 03 Jul 18
Fast delivery!!! Boxes were clean 😉 That is always a plus so I don't get black on my hands and clothes from taking them in the house. Thank you!!!
21:55 06 Jul 18
Excellent service! I had a shipment from Firstmile that was scheduled to arrive just a few hours after I was going out of town. I called customer service and Jeff listened to my concerns. I needed the item for my trip and also didn't want it sitting on my porch while I was gone. Jeff from customer support followed up and worked with the logistics crew to get it to me the night before I left! He could have just told me there was nothing he could do, instead he went above and beyond! Thank you!
22:17 16 Jul 18
My package was delivered and in great condition. The only thing I would have appreciated is having them ringing my doorbell.
20:48 18 Jul 18
Had a delivery from a company nearby & MAN! It came lightening quick! I hadn’t heard of First Mile before, but they found my house - a tricky address - as fast as a unicorn on speed!I plan to opt for these guys & their shipping method any chance I get! It’s about time we got other shipping options than nasty , brown UPS & flippin’ Fed Ex - not to even mention the fabulous government run Post-dictal Office- enough said.Welcome to my front porch, First Mile! Can’t wait to see your magical deliveries appear again & again!
04:48 20 Jul 18
(read in an "I Love Lucy" voice) "HI HONEY, IT'S HERE!!!" I wish I could say that I had an incredibly handsome husband to yell that to me once my package arrived, but...I'm single. But the fun message written on my package from FirstMile helped me smile just as big. I am very appreciative to the care that FirstMile gave and how quickly it arrived. I will be wearing the item that was delivered on my next date. And...who knows? Maybe one day he'll come home and exclaim, "HI HONEY, I'M HOME!!!"
00:21 13 Feb 19
I ordered a package. They delivered a package. When it comes to ordering packages, what else is there? I'm one happy camper. Thanks First Mile for your timely and efficient package delivering.
05:44 11 Jan 19
They delivered my package quicker than my grandpa falling asleep on a Sunday. That's pretty quick. Like incredibly quick. Package was placed out of site from the street but noticeable to me when I approached the door and was in great condition.
04:11 01 Feb 19
My package arrived quickly and in perfect condition. I will definitely use them again.
16:45 03 Jan 19
I have been getting some of my packages from them and they have been great. Very fast, and no damaged boxes.
01:57 21 Nov 18
Super friendly! I've received so many packages my mom suggested I invite him to stay for dinner haha. Would definitely use this delivery service again!
00:27 23 Mar 19
So, I totally thought my shipment was coming via First Smile, because I read it wrong. Turns out this would have been a great name for them. Very happy with the service.
21:01 14 May 19
I can always rely on the items I order to arrive on time and safely. Happy everytime I receive my items.
18:57 06 Jun 19
Really fast shipping. It said it was going to be delivered in two weeks or more from the day I ordered it but it came the next week. I wasn't even expecting it. I got home and saw the package on my front door. It totally made my day. The little bloomers are beautiful and have a nice feel to them. My baby loved them. We all did. Not just that but it came with a few gifts! I was definitely not expecting that. Got some gift cards and some other neat stuff.Thank you 😊
22:01 13 Jun 19
I think the delivery service was excellent! They delivered my package quick after I was having problems with the company I ordered from. They let me know when they were here and left my package right at my door step not to mention they also delivered my package in good condition so thank you firstmile! 👍
23:18 30 May 19
Finally a delivery service that get's it ALL right! We couldn't be happier with how quick our order was delivered and especially the way it was delivered. The package was placed on our front porch, but the delivery person took that extra effort to tuck the package behind our large potted plant to avoid it being stolen by porch thieves. They also rang the doorbell to let us know they had arrived. Thank you, Thank You, and Thank You. In other words, you did an excellent job! Kudos to you!!!
02:17 31 May 19
Has been delivered to the right address promptly every time. Sometimes the tracking can be off but if you send an email, a working link can be sent and it works great!
21:31 22 Mar 19
The delivery was quick, which I love — only a couple of days. The tracking info never was available, which is a disappointment — need to know when my package will be delivered. Overall I was satisfied.
21:35 19 Mar 19
The shipping times are really quick. I placed an order on Friday morning and received it Monday night. However, the tracking needs some major help. This is the second time I have received a package from First Mile and both times, my tracking said "sorting complete" up until the moment it was delivered. This is a no no for me because both my packages were delivered late in the evening and left outside over night because I wasn't expecting them , especially at 9:00 at night. If this business is able to provide more accurate tracking with estimated delivery dates (and delivery times before nightfall), this could take over UPS and FedEx when it comes to shipping carriers.