FirstMile Claims Policy and FAQs
Types of Claims
• Replacement Claim (Package Never Delivered)
• Damaged Package Claim (Package Was Damaged In Transit)
• Newgistic Return Claim (Package Being Returned By Consignee)
Submitting a Claim... Read More
Why is it that every year we ask ourselves these same questions:
How much time do I have until it’s too late?
Can I wait one more day? I bet this item... Read More
We can help.
Firstmile has the versatility to handle both your domestic and international shipments. Our unique technology provides one simple interface, one simple invoice, and one consolidated pick up by... Read More
Our Solution : Firstmile’s Xparcel
What if you had a company that could shop each of your packages across all carriers along with their various service levels and then provide... Read More
The Holy Grail of E-Commerce Shipping: 2-3 Day Ground, at affordable rates.
Why?
Ecommerce shoppers have become accustomed to free 2-Day shipping via our favorite gorilla, Amazon.
That has forced many online retailers,... Read More
How does the saying go…. “An ounce of prevention is worth a pound of cure?” When dealing with expenses in the e-commerce world the last thing that we want to... Read More
Whether you own an online business or purchase from online businesses, eCommerce statistics are always interesting and informative to know where this social practice is headed. Not long ago 99... Read More
The world of shipping has changed dramatically in the last 5 years. The explosion of successful online stores has forced the national carriers to get more creative and cost effective.... Read More
No one needs to be told this time of the year is going to be busy but once the hustle and bustle is over after the holidays have you asked... Read More
Lets begin with an article written on Parcel Industries website on Validation and Verification: Making the Most of Your Parcel Audit. The difference you may ask?
Validation in the parcel industry... Read More
Recently while reading an article titled “Shipping: The Only Constant is Change,” could make for a confusing statement unless you understand shipping appropriately. eCommerce business shipping is constantly changing and... Read More
If you have not heard about Rakuten now is the time to increase your knowledge on leading ecommerce business’ around the world. For those familiar with Amazon only, Rakuten is... Read More
March 26, 2019
Dear FirstMile Customers,
First, on behalf of our company, employees and myself, I would like to thank you for the trust you place in us each day. We recognize... Read More
by Brian Gibbs
For small businesses, learning how to save on shipping costs may seem like a challenge, but the reality is there are more ways than ever before to be... Read More
Online return options are a must for major online retailers. The one thing they have not made clear is how many returns is too many. Recently on 10 Ecommerce Trends... Read More
If you make and online purchase even just once a week try not to tell me that you haven’t thought to yourself that getting that purchase the same day would... Read More
Have you started selling through Amazon? Perhaps you are seeking out a new fulfilment option for your ecommerce store? Fulfilment by Amazon (or FBA) is a fantastic possibility and one... Read More
In the past, eBay has toyed with various ways to introduce official eBay fulfillment solutions for their clients and sellers. For instance, eBay enterprise, branched off from the business and... Read More
When Shopify launched its fulfillment options for vendors, it was something of a godsend. Sellers wanted to sell their goods over the internet, but they didn’t want to have to... Read More
Etsy is an online marketplace for vendors who want to sell handmade items to a big audience via the internet. The company, famous for its supportive platform, is supposed to... Read More
Want to increase customer base and grow sales revenues quickly by 10%? Think about offering your products to people in countries outside the US. Did you know there are 330... Read More
In our last blog post series from PrefixBox eBook on The Big Guide of Easy Ecommerce Search Optimization Tips we went over optimizing your website search filters and product filters.... Read More
In our previous blog series #3 we went over mobile site optimization from Prefix Box “The Big Guide of Easy Ecommerce Search Optimization Tips.” This week we will be reviewing... Read More
You might be asking yourself the question ‘what is the cheapest way to ship a package?’ If you are, then you have come to the right place. We know that... Read More
If you were to look back, even only a decade or so ago, you might have been inclined to ask a business if they were going to offer free, or... Read More
How to Choose the Best eCommerce Shipping Provider
Are you looking for an eCommerce shipping provider for your business? Read this guide to learn how to choose the best one.
You’ve found... Read More
The last two weeks we have covered How to Optimize your Search Box and Enhancing your Search Engine Results Page from Prefix Box “The Big Guide of Easy Ecommerce Search... Read More
Last week on our first blog series we briefly recapped Prefix Box outline on ‘How to Optimize your Search Box’, leading us to this weeks blog post on ‘Enhancing Your... Read More
Recently stated in an article on Cludo.com it said, “We live in the age of search engines and modern browsers that implement built-in search bars. Search engines, like Google or... Read More
While the quality of your products is no doubt important to good business, you can’t deny the influence of good packaging. Investing in custom packing for a small business is... Read More
Subscription boxes are a lucrative new trend that has amazing potential. These boxes include regular shipments of niche items to interested customers. They’ve gained a lot of traction as fun... Read More
If you are currently a business owner you are most likely creating your brand every day right? It’s the face of who your company is but when it comes to... Read More
If you were to hop online and search subscription boxes, there are thousands of options such as fashion, food, lifestyle and even subscription boxes for your dogs. In this post... Read More
Gone are the days when a business degree determined whether you thrived in the competitive business world. Today, entrepreneurs are born the moment they accrue 500 followers on Instagram or... Read More
Have you heard about the GDPR law and do you know what it stands for? GDPR stands for General Data Protection Regulation. “The GDPR, agreed upon by the European Parliament... Read More
Have you ever thought about the domino effect customer satisfaction has on your company? In an article written by Nykki Yeager titled Customer Loyalty she says, “On average, a happy... Read More
Around the world in…
You know the movie ‘Around the world in 80 days’? Well, could you only imagine if it took 80 days to receive a simple package now... Read More
We are super excited to announce that Devin Johnson (Founder and CEO of FirstMile) is a Finalist for EY’s 2018 Entrepreneur Of The Year in the Utah Region. Thanks to... Read More
Storage, speed and efficiency is the name of the game in the pick and pack fulfillment world. In order to maximize profits, the layout and organization of your warehouse is... Read More
