When this happens, you may notice things like USPS tracking updates not appearing or tracking status not changing.
Comprehensive Package Claims Protection for Your Shipments
Designed to ensure peace of mind, our claims service covers lost or damaged shipments.
Key Benefits Using
FirstMile Claims
Comprehensive Package Protection
With FirstMile Claims, we ensure that the cost of goods and transportation for eligible lost or damaged packages is fully reimbursed up to the eligible payout limit, providing you with financial protection and peace of mind.
Hassle-Free Claims Process
Managing claims can be cumbersome, but with FirstMile, it’s seamless. Our dedicated team handles all aspects of the claims process, saving you time and effort while ensuring that every detail is accurately managed.
Ultimate Protection for Your Shipments and Peace of Mind
Dealing with lost or damaged shipments can be a major headache, impacting your bottom line and customer satisfaction. FirstMile’s comprehensive claims process solves this problem by covering lost or damaged shipments, offering reimbursement for goods and transportation. This value-added service ensures your business stays protected and your customers remain happy, minimizing disruptions and enhancing your overall shipping experience.
Package arrived, with item in great shape and a cheery green postcard attached, asking us to rate the delivery. Nice to see the company taking care and showing a keen interest in the customers’ experience with the delivery side of things.
Received my package faster than anticipated. It was in good condition and appeared to be handled with care.
Unique and Generous Package Protection
FirstMile’s Claims is unmatched in the industry, providing generous coverage that many other carriers do not offer. Our approach is designed to be convenient and beneficial for our clients, offering peace of mind and financial protection without the delays and limitations often associated with carrier-based claims.
What is FirstMile Claims?
FirstMile Claims provides added package protection, reimbursing the cost of goods and transportation for any lost or damaged shipments. This means in the event of an eligible lost or damaged package, you will be compensated for the value of your goods and shipping costs. Unlike other shipping services, FirstMile handles claims internally, ensuring a fast and efficient resolution without relying on external claims processors.
Wow! My package came so quickly and in great condition! Thank you First Mile! Best delivery service I’ve received since living in this home 4 years!
"Fast and furiously convenient! My package was delivered just as I had always hoped and expected, but so much quicker than I anticipated! Three cheers to FirstMile shipping!"
👏🏻👏🏻👏🏻
– Rebecca Lambert
“I really love FirstMile delivering my packages. I feel like they really value the customer and ensure that each package arrives without damage or tampering. Makes me feel like I can really trust them!”
– Melody Craig
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