February 20, 2025

Can You Mail Medication? Everything You Should Know

FirstMile helps pharmacies and healthcare providers ship medication legally, securely, and cost-effectively.

TABLE OF CONTENTS
Share this post

Mailing medication is not as simple as dropping a package in the mailbox. Whether you need to send prescription medication, over-the-counter drugs, or medical devices, strict federal regulations and state laws determine how and when these shipments can be made.

So, can you send medication through the mail? In most cases, only licensed pharmacies, hospitals, and drug manufacturers can legally ship prescription drugs. If you attempt to send them without authorization, you may face criminal charges and legal penalties.

This guide explains the rules for shipping medicine through USPS, mailing prescription drugs internationally, and how FirstMile helps businesses handle these shipments legally and efficiently.

Understanding the Regulations for Mailing Medication

Federal Regulations That Apply

Mailing medications requires compliance with federal laws. The following are key regulations to consider:

  • Controlled Substances Act (CSA) – This law governs mailable controlled substances such as opioids, stimulants, and anabolic steroids. Sending these drugs without proper authorization is illegal.
  • Food and Drug Administration (FDA) Regulations – The FDA personnel restrict the mailing of certain medications unless they are sent by an authorized dispenser, such as a medical doctor or pharmacist.
  • Drug Enforcement Agency (DEA) Registration – Only entities with a DEA registration can mail controlled substances across state lines or send international shipments.

U.S. Customs and Border Protection (CBP) also enforces personal importation restrictions. Individuals who attempt to mail medication internationally without following proper procedures risk having their shipments seized.

State-Specific Rules and Variations

In addition to federal laws, state regulations control the mailing of prescription drugs. Some states allow mail-back programs for expired or unused medications, while others strictly regulate the mailing of new prescriptions.

For example, in Missouri, shipping specialty medications may require a written order from a medical practitioner, while in other states, mailing cold storage drugs like insulin may be restricted. Checking local laws is necessary before sending medication.

Restricted Substances and Controlled Medications

The DEA classifies certain drugs as controlled substances, meaning they require strict monitoring. Some of these include:

  • Opioids (Oxycodone, Hydrocodone)
  • Benzodiazepines (Xanax, Valium)
  • Stimulants (Adderall, Ritalin)
  • Anabolic Steroids

Shipping prescriptions via mail for these drugs without proper authorization can lead to drug charges and search warrants under the Fourth Amendment.

The Process of Mailing Medication

Packaging Requirements for Safety

If you are legally allowed to ship medication, there are strict packaging requirements to follow.

  • Use inner packaging to protect pills, liquids, and electronic devices such as glucose monitors.
  • Follow the Poison Prevention Packaging Act by using tamper-proof containers.
  • Comply with civil defense and border protection guidelines to ensure the security of the medication.

Certain medications, such as radioactive materials used in medical treatments, require special handling. Always check detailed information about your specific medication before shipping.

Choosing the Right Shipping Carrier

Different carriers have specific policies regarding mailing prescription drugs:

  • USPS – Allows certain medications but requires approval.
  • FedEx, UPS, DHL – Generally require a commercial invoice and compliance with pharmacy benefits regulations.
  • Courier Services – Private express scripts may be necessary for medications that require automatic refills.

For businesses shipping medications frequently, using a courier service like FirstMile provides secure and compliant shipping solutions.

Tracking Your Medication Shipment

Customers rely on home delivery for their prescriptions, making shipment tracking essential.

With FirstMile’s tracking system, businesses and customers can monitor:

  • Delivery status with real-time updates
  • Secure shipping options, including cold storage for temperature-sensitive medications
  • Expected delivery dates with multiple carrier choices

For those needing free standard shipping, FirstMile offers cost-effective solutions integrated with online pharmacies and insurance plans.

Tips for Mailing Medication Safely

Best Practices for Secure Packaging

  • Use tamper-proof packaging to prevent damage or contamination.
  • Ensure proper labeling, including the mailing address and any required state regulations.
  • For temperature-sensitive drugs, use cold storage containers.

For shipments requiring quick delivery, FirstMile provides options that comply with federal and state laws while optimizing costs and transit times.

What to Do if Your Medication is Delayed

If a shipment is delayed, check with the courier service for updates. Some packages may be held for inspection by FDA personnel or law enforcement to ensure compliance with legal standards.

If a package is stopped by U.S. Customs, the sender may need to provide:

  • A pharmacy benefits statement
  • A refill reminder for an automatic refill
  • A written order from a medical doctor

FirstMile assists businesses with navigating insurance coverage issues and ensures smooth home delivery of medications.

How FirstMile Helps Businesses Ship Medication Legally

For licensed pharmacies, hospitals, and business owners, ensuring compliance with shipping laws is critical. FirstMile simplifies supply chains for mail-order pharmacies, ensuring that shipments follow federal and state laws while reducing costs.

Why FirstMile is the Best Way to Ship Prescription Medication

  • Legal Compliance – FirstMile works with DEA registration, FDA personnel, and border protection laws.
  • Cost Savings – Lower average wholesale price of prescription drugs with affordable free standard shipping options.
  • Fast and Reliable Delivery – Secure transport options, including cold storage and express services.
  • Comprehensive Tracking and Support – Full tracking through our mobile app and web platforms.
  • Simplified Shipping Process – One courier service for all shipments, removing the complexities of working with multiple carriers.

Businesses that need to ship counter drugs, specialty medications, and controlled substances can rely on FirstMile for fast, reliable, and legally compliant shipping solutions.

For businesses looking for a courier service that provides reliable home delivery, integrates with insurance providers, and ensures shipments follow implementing regulations, FirstMile offers a seamless solution.

To learn more about how FirstMile can help your business ship medication safely and legally, contact us today.

Contact Us For More
General Inquiries: 888-993-8594
Customer Support: support@firstmile.com
Sales & Partnerships: shipping@firstmile.com
Careers: recruiting@firstmile.com

Get Ready to Transform Your Shipping Experience

Complete the form and our shipping team will reach out to discuss the best plan forward to meet your operational needs.

ShipStation Small LogoShipHero Small LogoShipStore Small LogoOrderCup Small LogoShipSource Small LogoDesktop Shipper Small Logo