At FirstMile, we know how important it is to get packages to your customers quickly, affordably, and reliably. That’s why we’ve created a suite of services designed to help businesses like yours succeed. From domestic shipping to international deliveries, return management, and more, we make it easy for you to focus on growing your business while we handle the logistics.

Let’s dive into the services we offer and what makes FirstMile different from the competition.

Domestic Shipping

Need to ship packages across the United States? FirstMile has you covered. We partner with the best carriers to ensure your packages reach their destinations on time. Our advanced algorithms help optimize routes, which means lower costs and more reliable delivery times.

Unlike other companies, FirstMile integrates sorting capabilities directly into our process. This helps your packages move through the system faster, without relying on third-party line-hauls like OSM or UPS MI. The result? A smoother, more efficient delivery experience for you and your customers. Plus, our use of regional carriers ensures the best shipping rates and service quality tailored to your unique shipping profile. View more information about domestic shipping here.

With FirstMile, you can track shipments using a tracking number that provides the latest updates and tracking results, so you always know your package's status.

International Shipping

Expanding your business globally can be challenging, but shipping doesn’t have to be. FirstMile’s international shipping services make it easy to send packages anywhere in the world. We work with trusted carriers to ensure your international shipments are handled with care and delivered on time.

Whether you’re shipping to Europe, Asia, or beyond, our team ensures your packages clear customs quickly and efficiently. Our expertise in customs clearance means fewer transit delays, helping you reach global markets with confidence. With flexible delivery options like DDU and DDP, you can find the perfect combination of price and transit times to meet your needs.

We even handle International Returns as well. Let FirstMile take the worry away when shipping internationally.

Return Management

Handling returns can be a headache for any business. That’s where FirstMile’s return management services come in. We help simplify the process by providing easy-to-use return labels and tracking options for your customers.

Our goal is to make returns as hassle-free as possible—for both you and your customers. By managing returns efficiently, you can save time and money while keeping your customers satisfied. Exceptional customer experiences often lead to repeat business, giving you a competitive edge in your industry.

Claims

Lost or damaged packages can happen, but they don’t have to slow you down. FirstMile offers claims support to help you resolve issues quickly. Our team works with carriers to track down missing packages or process claims for damaged items.

With FirstMile, you don’t have to navigate this process alone. We’re here to help, so you can focus on running your business instead of worrying about shipping problems. Whether you’re shipping lightweight packages or larger items, our claims process ensures your goods arrive in perfect condition whenever possible.

Invoice and Audit

Keeping track of shipping invoices and auditing them for errors can be time-consuming. FirstMile takes care of this for you. Our invoice and audit services ensure that you’re only paying for what you actually ship.

We review your invoices for accuracy and identify any discrepancies, saving you money in the long run. This level of attention to detail is just one more way we help make your shipping operations more efficient. Our dynamic shipping solution streamlines manual work, freeing up your time to focus on growth.

Xparcel: Our Innovative Shipping Product

One of FirstMile’s standout offerings is Xparcel. It’s not just a service—it’s a product designed to give you the best value for your shipping needs. Xparcel connects you with multiple carriers to find the most cost-effective and reliable shipping options.

With Xparcel Priority and other Xparcel ship methods, you don’t have to worry about juggling multiple carrier accounts or trying to find the best rates. Our advanced algorithms handle it all for you, ensuring your packages are delivered quickly and affordably. It’s like having a personal shipping assistant that always gets it right. Small businesses, home-based sellers, and ecommerce retailers alike benefit from this unified shipping carrier strategy.

What Makes FirstMile Different?

At FirstMile, we’re not just another shipping company. Here’s what sets us apart:

1. Integrated Sorting Capabilities
   Many competitors, like OSM and UPS MI, rely on third-party line-hauls and lack integrated sorting capabilities. This can lead to slower delivery times and less reliability. FirstMile’s in-house sorting ensures your packages move efficiently through the system.
2. Amazon-Like Logistics Efficiency
   We replicate Amazon’s logistics efficiency without using proprietary delivery drivers. Our system is designed to provide the same fast and reliable service, so your business can compete with the biggest names in e-commerce.
3. Advanced Routing Algorithms
   Our technology uses advanced algorithms to optimize routing for both cost and service reliability. This means you get the best combination of price and performance every time you ship with us.

Why Choose FirstMile?

Choosing FirstMile means choosing a partner that cares about your business. We understand that shipping is a critical part of your operations, and we’re here to make it as easy as possible. Here’s why businesses trust us:

• Flexibility: From domestic to international shipping, we offer solutions that fit your needs.
• Reliability: Our integrated sorting and advanced technology ensure your packages arrive on time.
• Support: Whether you need help with returns, claims, or invoices, our team is always ready to assist.
• Global Reach: With services designed to help you expand into new markets, we enable brands of every size to grow.

Let’s Get Started

Are you ready to simplify your shipping process and take your business to the next level? FirstMile is here to help. Contact us today to learn more about our services and how we can support your growth.

With FirstMile, shipping has never been easier. From Salt Lake City to global markets, we’re your trusted partner for exceptional service quality and competitive rates.