How do I cancel a pickup?

Pickups can be made from any location you specify, whether it's a business, warehouse, or other establishment.

Pickups are typically scheduled in the afternoon within a specified 2-hour window along the route.

Kindly contact our account manager team or main dispatch line for cancellations.

Regularly scheduled pickups don't require a request. For on-demand pickups, contact our account manager, ideally 24 hours in advance.